I would like to welcome Mallory Mitchell to our management team as Membership Director. I have no doubt she will be a great asset to our membership and myself moving forward. She will assist me with various member events and activities throughout the year when she is not actively working on member retention and new member recruitment. We are in the process of working on a revised Member Event Calendar that has more activities for couples, families and friends. More to come on that later.
I have been actively hiring lifeguards and servers over the past few weeks and we have had some great luck. If you see a few new friendly faces in the crowd, please take the time to welcome them to our team. I encourage you to be patient with them as they learn the ropes of serving at MCC. So far, they have been a pleasure to work with and all have great personalities that compliment our current staff.
Also in the news. You know that pesky "admin fee" on your tickets in Club XIX you didn't want to pay for in the first place? That will soon go away pending approval from the board. It has been a point of contention since its inception, from my understanding, and can make dining with us appear less affordable.
We want Manhattan Country Club to be our members first choice in dining whether formal or casual. Part of the reason our members join is to alleviate the waiting lines found elsewhere. It is our hope that this change will positively influence the perceptions of our product and its value. Once this change takes effect, a formal letter will be sent out to members letting them know of the change and appropriate action going forward.
With the launch of our new website this April, communication will become more consistent, accurate and informative. With the current technology in place, we have not been able to enjoy a unified voice with happenings of the club. I am very anxious to get all of these changes off the ground and see the affect it has on our volume and membership. If you have any questions or comments about these updates, please let me know.
